1. Where can I get an update for Payroll Taxes or to print W2's or 1099's in the correct format?
2. Why does my 941 report print a large dollar amount for the Fractions of Cents adjustment?
3. I am buying a new printer. Are there any special requirements needed for SSD?
4. I am buying a new computer. Are there any special requirements needed for SSD?
5. Is there a way to run SSD using a remote access program over the internet?
6. I am using Windows 2000 or Windows XP and SSD does not display correctly on the screen.

A. There are no SSD updates anymore. The publisher of SSD went out of business many years ago. Our product, SSD for Windows can print your W2's and 1099's in the proper format on a laser or inkjet printer. See Procedures for year-end payroll and accounting procedures.

A. This usually happens because the 941 program in SSD has the FICA cut-off amount hard-coded inside it. Since there have been no SSD updates for many years, this hard-coded amount is much lower than the current FICA cut-off amount. Once an employee earns more than around $68000, the 941 report sees the extra FICA withholding as a round-off error. Contact us for a solution to this problem.

A. Yes, most inkjet printers available today cannot accept print jobs from a DOS program like SSD. To get a printer that will work with SSD, it's best to look for a printer that connects to the computer through the Parallel port. Most printers these days connect to the computer through the USB port. These will not work with SSD. As an alternative File Printer software can be used to print SSD reports to any Windows printer including USB printers.

A. Yes. SSD will run on a DOS computer or on Windows 3.x, 95, 98, ME, 2000, XP Home, and XP Professional. Windows Vista, 7, and 8 are available in 32-bit and 64-bit versions. The version you get usually depends on whether the computer itself is 32-bit or 64-bit. Running any DOS program (including SSD) on a 64-bit Windows system is difficult if not impossible. Running SSD on a 32-bit Windows Vista or later system is possible but printing may be a problem.

A. Yes, there are 2 kinds of remote access programs. One kind directly connects the two computers together over the internet or a network. The other kind uses a gateway computer on the internet to connect the two computers.

Examples of the first kind are Microsoft Remote Desktop, PCAnywhere, and VNC. These programs require that your computer and internet router be configured to allow the connection to work.

Examples of the other kind are GotoMyPC, GotoMeeting, and LogMeIn. These don't require special set up but you will have to register with their companies to allow the remote access. It is generally easier to use this kind of program.

In order to use any remote program with SSD you will have to run SSD in a Window, not full-screen. Most people run SSD full screen (it takes up the whole screen) but that won't work with a remote access program.

Here is how to make it work: If you connect to your computer remotely and run SSD and don't see it on the screen, just press the Alt and Enter keys at the same time (Alt-Enter). This will switch SSD from full-screen to a window so you can use it. SSD will run slower than it normally does at the office.

One thing that may not work remotely with SSD is remote printing. With File Printer you may be able to print remotely depending on which remote control program you use. Otherwise, you will still be able to print from SSD but the printout will come out on the printer at the office and not on the printer where you are.

1. Right-click the SSD start icon on the Desktop then click Properties.
2. Click the Layout tab then lower the height value for both your Screen Buffer Size and Window Size from 50 to 25.
3. Click the Options tab and find the Display Options. Click the desired button to run SSD in a Window or Full Screen (SSD runs faster in Full Screen).
4. Click OK to save the changes.